About Outside Counsel Management
Outside Counsel Management (OCM) helps in-house legal teams take control of rising outside counsel costs without compromising relationships or quality. By auditing spend, benchmarking against the market and uncovering efficiencies, we deliver immediate savings while optimising law firm engagement for long-term value. Trusted by 32 of the Fortune 100, our relationship-sensitive approach empowers legal leaders to negotiate with confidence, strengthen firm partnerships and align spend with strategic business priorities. Attend our upcoming webinar to find out more.
Solution Overview.
Eliminate legacy exceptions; hold all firms to the same terms
OCM Solution
AI-Augmented workflows to unlock savings and capacity across your department
OC Rate Negotiations
Powered by Eudia Sigma
Take control of your outside counsel rates with a dedicated team working on your behalf to deepen relationships and control spend
AI-Augmented Bill Review
Powered by Eudia Cortex
Drive compliance and enforcement across 1000s of legal invoices with an AI-Augmented review team and comprehensive policy development
OCM Impact
Implementing OCM has enabled leading F500 companies to save $100M+ each while freeing up time to focus on critical legal work
Financial
Significant cost reduction with improved legal budget predictability across critical spend areas
Operational
Faster and more consistent engagement with outside counsel to drive better outcomes
Strategic
In-house legal teams freed up to focus on strategic business problems vs. admin workstreams
Relational
Stronger, more balanced partnerships with law firms with the in-house team in the driver seat
Problems We Solve
for Legal Leaders.
32 of the Fortune 100 have seen us at negotiating tables.
Rising Legal Cost
Firms increase rates year after year, but in-house teams often accept rather than negotiate.
Too Busy To Push Back
Overloaded with BAU demands, teams lack the time to challenge rising costs or poor practices.
Relationship Sensitivity
Fear of damaging firm/partner relationships prevents tough conversations.
Lack of Data & Transparency
Without benchmarks or clear visibility, identifying inefficiencies and sub-prime terms are almost impossible.
Why Clients Use Outside Counsel Management.
We transform how legal teams work with Outside Counsel. Here’s why:
Savings exceed the fees by several multiples
Focus on strategy while we manage admin and relationships
Eliminate legacy exceptions; hold all firms to the same terms
Simplify retention, engagement, and billing with modern templates
Refresh partnerships and remind firms why your business is valued
Transform Your Business.
We help businesses move away from the outdated, transactional attorney/client dynamic, and towards a more mature, symbiotic relationship with outside counsel.
Streamline
Legal Spend
Conduct a comprehensive audit of external legal costs
Benchmark against market and peer rates and matter types
Identify inefficiencies, duplication, or outlier
billing practices
Uncover quick wins and long-term cost reduction
opportunities
legal costs
Optimise Firm Engagement
Redline and renegotiate firm engagement terms
and billing models
Introduce clear KPIs
and performance
expectations
Reassess panel composition and right-size firm rosters
Facilitate direct conversations to reset relationship expectations and billing practices
Create Long-
Term Value
Implement firm governance models and spend controls
Align firms to strategic business priorities and work types
Deliver ongoing insights through reporting and legal ops tooling
Enable in-house legal teams to focus on high-impact, strategic work
To date, we’ve saved our clients over $1 billion through our Outside Counsel Management (OCM) process.
Our Outside Counsel Management service transforms legal spend into strategic value.
Case Study
Global Technology Company
AT A GLANCE
We work with one of the world’s largest global technology companies — a Fortune 50 with one of the largest in-house legal teams in the world. With an extensive panel of law firms and significant annual legal spend, they faced growing pressure to manage costs and improve oversight without risking outside counsel relationships or work product.
BOTTOM LINE IMPACT
$50M
Saved in Year 1
THE PROBLEM
Firm billing rates were higher than the client’s peers. The billing rates did not reflect the value of the relationship, volume of work, or level of overall legal spend
Hundreds of law firms globally were engaged either on firm engagement letters or negotiated versions of the client’s retention agreement, making administration inefficient and costly.
Billing policies were outdated, lacked clear guardrails, and were not consistently enforced
OUR SOLUTION
Redraft the Billing Policies to clearly identify client expectations, introduce penalties for non-compliance, and wield logo power.
Implement an RFP solution to empower the legal team to quickly select the best firm on the best terms for each new matter of significance (and a dedicated team member to run RFPs for the Legal team).
Deploy a dedicated team of experienced lawyers to negotiate annual rate adjustments and fixed fee matter budgets
Implement a dedicated invoice review team to enforce the updated Billing Policies, reduce overall spend, and save lawyers’ time reviewing monthly bills
Proactively engage with the legal team to explain the changes, discuss their concerns, and provide FAQs and sound bites they could rely upon if firms escalated to them directly (ensuring enterprise-wide consistent messaging).
Drafted a Master Retention Agreement on client paper and migrated all partner firms onto identical terms.
How we help our clients solve complex challenges.
We specialise in legal process work, not legal advice. That means we can reduce our clients' legal spend by over 50% while improving both the quality of output and transparency of the process.
