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Legal Operations

We provide strategic and tactical support to legal teams and help them to optimise and operationalise their legal functions.

About the Method

Legal teams face increasing pressure to do more with less. At Johnson Hana, we specialise in providing comprehensive Legal Operations support to help your legal team operate at peak performance. Whether you're looking to enhance your strategic capabilities or need tactical solutions for day-to-day challenges, we are here to guide you every step of the way.

What we do

Our Legal Operations services are designed to optimise and operationalise your legal function, allowing your team to focus on what they do best, delivering high-quality legal advice and support. Here's how we can help

Implementing change within a legal department can be challenging. We guide you through the process, ensuring a smooth transition and minimising disruption to your daily operations.

Change Management

Our data-driven approach helps you make informed decisions. We provide the analytics and reporting needed to measure the performance of your legal team and identify areas for improvement

Data Analytics

We support you in managing relationships with external legal service providers, ensuring you get the best value for your investment. This includes everything from selecting the right law firms to negotiating fees and tracking performance.

Vendor Management

Leveraging the latest legal technology, we help you select, implement, and manage tools that drive productivity and innovation within your legal team. From contract management systems to e-billing platforms, we ensure that technology works for you, not the other way around.

Technology Implementation

We analyse and streamline your legal processes to improve efficiency, reduce costs, and enhance service delivery. Our goal is to help you build a legal function that is not just reactive, but proactive and agile.

Process Optimisation

We assist in developing long-term strategies that align with your organisation's goals, ensuring that your legal function contributes effectively to the overall business objectives.

Strategic Planning

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Industries we support

Media & entertainment

Manufacturing

Real estate

Energy & utilities

Healthcare

Technology

Financial services

Public/semi state

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Why choose Johnson Hana

At Johnson Hana, we bring a unique blend of legal expertise and operational excellence. Our team consists of seasoned professionals who understand the complexities of the legal environment and have the skills to optimise your operations effectively across a range of services.

The Benefits

Continuous Support

We don’t just set you up and leave. We provide ongoing support to ensure that your legal operations continue to evolve and improve over time.

Expert Guidance

With years of experience in both legal and operational roles, our team offers expert guidance that is both practical and actionable.

Proven Results

Our track record speaks for itself. We have successfully helped numerous legal teams enhance their operations, leading to significant cost savings and improved efficiency.

Tailored Solutions

We understand that every legal team is different. That's why we offer customised solutions that address your specific needs and challenges.

Types of Service

eDiscovery & Litigation Support

Each litigation is unique to every client, so we collaborate with clients to offer tailored playbooks, technology, and workflows, ensuring their discovery obligations are met within budget and needs.

Expert Advice & Testimony

Our eDiscovery and forensic experts have decades of experience handling complex litigations, investigations, and inquiries. We assist with affidavits, expert testimony, and analysis of opposition data.

Technology Assisted Review & Advanced AI

Using AI and machine learning for eDiscovery, we employ a Technology-Assisted Review process to prioritise relevant documents, filter out irrelevant ones, and AI to translate foreign language documents.

Identification & Forensic Collections

Liasing with key stakeholders to identify custodians and data sources for collection. We perform legally defensible data collections from every conceivable storage media using industry-approved forensic software.

Regulator Complaints

We assist regulated industries in managing customer complaints from initial investigation to root cause analysis. Our flexible teams provide a range of support from resource augmentation to full solutions.

Discovery Advisory

Support at all stages of discovery, from data identification and preservation to collection and processing. With experience in complex cases and digital forensics partners, we bring order to large discovery projects.

eDiscovery Technology

Access market leading eDiscovery software complete with all necessary training, reporting, and technical services from our experts. Quickly find and prioritise the important data up front and save time and costs.

Contract Lifecycle Ops Consulting

We work with high performing organisations to further optimise their contracting capability. Whether it's op model reviews, evaluating new contract lifecycle management platforms or re-engineering your processes and procedures, we'll support you in unlocking the value in your team and accelerating your time to execution.

Contract Repapering/
Remediation Exercises

We provide end to end solutions to support your organisation in responding to regulatory change, mergers, acquisitions or divestments, comprising best in class contract review and lifecycle technology, counterparty outreach, negotiation subject to agreed parameters and defined approval workflows, project management and subject matter experts.

BAU Contracting

We provide end to end solutions to support your organisation in responding to regulatory change, mergers, acquisitions or divestments, comprising best in class contract review and lifecycle technology, counterparty outreach, negotiation subject to agreed parameters and defined approval workflows, project management and subject matter experts.

Impact Assessments

We have extensive experience working with clients both on the operational aspects of ensuring efficient and thorough impact assessments are carried out as required as well as assisting in conducting the assessments themselves.

Compliance Programs

From data mapping to design and implementation of policies and procedures, our experts and legal project managers support organisations in implementation, audit, and management of their compliance programs.

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