Our Services

Records Requests

Data Subject Access Requests (DSARs), Freedom of Information Requests (FOI), and Access to Information on the Environment (AIE).

Rights of access to information for individuals are now available under many legislative and regulatory frameworks, including GDPR, FOI and AIE.

The trend in recent years has been toward greater and greater use of these access mechanisms, in fact these requests are now often being used as a means of acquiring significant data ahead of legal actions.Organisations now find themselves dealing with both a higher volume of requests for records, as well as higher complexity requests requiring review and production of large data sets. 

These requests place a significant burden on an organisation’s internal capacity and resources, distracting costly internal resources like attorneys from their core priorities as well as often resulting in large legal bills as organisations look to outsource management of the requests to law firms.

At Johnson Hana we work with clients to manage their requests, providing a fully outsourced solution comprising technology, project management and qualified legal consultants. The Johnson Hana model allows us to deliver projects efficiently within the mandated time frame and at a cost far below a traditional law firm, while freeing up internal resources to concentrate on higher value, core work. 

We are happy to provide a fully outsourced solution to a client for managing all their requests, or to support clients on an ad hoc basis for particularly large, complex or sensitive requests.

Sample Records Request Process Flow

Sample Records Request Process Flow

Johnson Hana
Client
Receive
Request
Extract
Data
Prepare Review Guidelines
Load to Review System
Complete Data Reduction
Brief Review Team
Technology Assisted Review
Review
Redact
Quality Assurance
Produce Progress Reports
Review Reporting
Produce Digital File
Review and Distribute
Johnson Hana
Client
Receive
Request
Extract
Data
Load to Review System
Prepare Review Guidelines
Complete Data Reduction
Brief Review Team
Review
Reporting
Produce Progress Reports
Technology Assisted Review
Review
Redact
Quality
Assurance
Produce Digital File
Review and Distribute
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